FAQ'S
For Clients
How can I book a cleaning service?
You can book your cleaning service:
✅ By clicking the “Book Now” button on our website and filling out the booking form.
✅ By calling us directly for assistance.
What areas do you serve?
We serve Miami and nearby areas. Contact us if you are unsure whether your location is within our service area.
Do you bring your own cleaning supplies and equipment?
Yes, we provide all cleaning products and equipment needed for our services.
What payment methods do you accept?
✅ Zelle
✅ Bank Transfer
✅ Credit/Debit Card payments via our website.
What is your cancellation policy?
Any cancellation after a booking has been made will incur a fixed $15 fee, without exception, even if the cancellation occurs just minutes after the booking.
Do I need to be home during the cleaning?
No, it is not required, but you may choose to be present. Please ensure we have secure access to your property.
Do you offer recurring cleaning services?
Yes, we offer one-time, weekly, bi-weekly, and monthly cleaning plans to fit your needs.
How can I prepare for my cleaning service?
✅ Secure valuables and pets.
✅ Declutter areas to be cleaned for better results.
✅ Provide any specific instructions ahead of time.
What if I am not satisfied with the cleaning?
Customer satisfaction is important to us. Please contact us within 24 hours if you are unsatisfied, and we will address the issue promptly.
For Applicants
How can I apply to join Impkable?
Visit our Join Our Team page and complete the application form. We will review your application and contact you if you qualify for the next step.
What positions are available?
We regularly hire cleaners for residential and commercial services in Miami.
Do I need previous cleaning experience?
Experience is a plus but not mandatory. We value:
✅ Punctuality
✅ Professionalism
✅ Willingness to learn
Do I need to have transportation?
Having your own transportation (car or motorcycle) is highly recommended for reliability and punctuality.
What are the working hours?
Schedules vary depending on client needs and your availability. We offer flexible schedules including mornings, afternoons, and weekends.
